1. Home
  2. Docs
  3. Support
  4. Users
  5. Forgot your Password?

Forgot your Password?

In case a user has forgotten his password, he can create a new one without needing to Login.

To do that, click on “Forgot Password” in the Login Screen :

Fill in your Token and Email Address in the next screen to receive a OTP code to your Email :

Next, fill in your New Password (both fields) and use the OTP Code you’ve received. Click on “Reset” :

That’s it! Your New Password will be Valid from this moment on!


The New Password must contain all of the following :

  • At least 8 characters.
  • Uppercase (A-Z).
  • Lowercase (a-z).
  • A number (0-9).
  • Special Character(!@#…).