In case a user has forgotten his password, he can create a new one without needing to Login.
To do that, click on “Forgot Password” in the Login Screen :
Fill in your Token and Email Address in the next screen to receive a OTP code to your Email :
Next, fill in your New Password (both fields) and use the OTP Code you’ve received. Click on “Reset” :
That’s it! Your New Password will be Valid from this moment on!
The New Password must contain all of the following :
- At least 8 characters.
- Uppercase (A-Z).
- Lowercase (a-z).
- A number (0-9).
- Special Character(!@#…).